Keeping warm at home

A new free phone line has been launched to give people (living in Derby and Derbyshire) impartial advice on how to stay warm at home and cut their energy bills.

The Warmer Derby & Derbyshire service is a partnership between the Marches Energy Agency charity and the Local Authority Energy Partnership (LAEP) – which includes all Derbyshire councils.

You can call for advice about:

  • energy bills
  • switching tariff
  • how to make their homes more energy efficient
  • how to apply for grants for heating systems and insulation

Ring 0800 677 1332  – this is a free number.

Home visits are also available to those who need more help.

The advice line is being funded using a grant of around £70,000 from the Energy Industry Voluntary Redress Scheme. It’s managed by The Energy Saving Trust on behalf of the Government’s gas and electricity regulator Ofgem to distribute payments from energy companies who may have breached rules.